INFORMATION UNDER SECTION 4 (1) (B)
4(B)
I. The name of the Office is State
Consumer Disputes Redressal Commission situated at
A-Block, Vikas Bhawan, I.P.
Estate, New Delhi (also known as State Commission), under the Consumer
Protection Act 1986. The function of
this Commission is to entertain
(i) Complaints
where the value of the goods or services and compensation, if any, claimed
exceeds Rs. 20 lacs to one crore; and
(ii) Appeals against the orders of
District Forum, functioning in
(iii) To call for the records and pass
appropriate orders in any dispute which is pending before or has been decided
by the District Forum where it appears to the State Commission that such
District Forum has exercised a jurisdiction not vested in it by law, or its
jurisdiction illegally or with material irregularity.
II. The President and the Members
preside over the Bench to hear the complaints and appeals and pass the orders.
Besides these, there is Registry, where fresh complaints, appeals, execution
petitions are filed. There is separate section for complaints and appeals,
where respective records are maintained and the Record Room where record of
disposed off cases are maintained.
III. The Bench decide the cases after
giving due opportunities to both the complainants and respondents.
IV. This office work under the Provision
of the Consumer Protection Act 1986.
V. The functions are discharged as per
the above Act.
VI. The case files are maintained by
giving a serial number/year of filing to each case and all related documents
pertaining to the case are kept in respective files.
VII. No such arrangement is available for
formulation of its policy with the members of the Public.
VIII. In certain cases where Medical
Experts/opinion is required then the cases are referred to Medical Boards.
IX. Directory of its officers and
employees is as under:
S.NO. |
NAME/DESIGNATION |
TELEPHONE |
|
Justice Barkat Ali Zaidi, President |
23370258(O)
, 23378566(O) Fax:
23370258 |
|
Ms. Salma Noor, Member (Female) |
23378565
(O) |
|
Mrs. Kanwal Inder, Member (Judicial) |
23379146
(O) |
|
Smt. Jyoti
Seth, Registrar |
23370799(O) |
|
Sh. Y.S. Chuahan.
PS to President |
23370258(O) 23378566(O) , Fax: 23370258 |
X. The monthly remuneration
received by each Officer/employee is as under:-
SL.NO. |
POST |
GROSS PAY |
1. |
President |
1,28,000/- |
2. |
Member |
13,000/- (Honorarium) |
3. |
Member |
13,000/- (Honorarium) |
4. |
Registrar |
62,443/- |
5. |
Head Clerk |
35,623/- |
6. |
Head Clerk |
29,914/- |
7. |
PS/PA/Sr.Gr.I |
45,380/- |
8. |
Gr.II Steno |
37,740/- |
9. |
Gr.II Steno |
30,758/- |
10. |
Peon |
21,560/- |
11. |
Peon |
19,040/- |
12. |
Peon |
18,655/- |
13. |
Peon |
19,040/- |
14. |
Peon |
14,393/- |
XI. The Budget allotment for the year
is as under, which
changes from year to year:
BUDGET ALLOTTED YEAR - 2010-11 : TOTAL RS. 61,00,000/-
Expenditure
Budget
on 31-01-2011
1.
Salary Head : 50,00,000/- 51,16,172/-
2.
O.E. Head : 11,00,000/- 10,28,842/-
3.
Medical Head: 1,50,000/- 68,525/-
XII. Free Legal Aid is provided to
the weaker section of consumers on their request. For this, Consumer Welfare Fund is
available.
XIII. No comments.
XIV. The decisions are made available
on Website of the Commission.
www.delhistatecommission.nic.in
XV. The citizens can obtain
information by filing application/R.T.I.
No Library or reading room is maintained for public use.
XVI. The name of the PIOs/First Appellate Authorities is as under:
S.No. |
|
Name |
Designation |
Address |
|
FAA |
Ms Salma Noor |
Member |
State Consumer Dispute Redressal Commission, A-Block, Vikas Bhawan, I.P.
Estate, |
|
PIO |
Smt. Jyoti Seth |
Registrar |
State Consumer Dispute Redressal Commission, A-Block, Vikas Bhawan, I.P.
Estate, |
|
PIO |
President |
President |
DISTRICT FORUM (NORTH)
ROOM NOS. – 2 & 3, OLD CIVIL SUPPLIES BLDG.,
TIS HAZARI, |
|
PIO |
President |
President |
DISTRICT FORUM (SOUTH)
C-22 & 23,
UDYOG SADAN, QUTUB INSTITUTIONAL AREA, BEHIND QUTUB HOTEL, MEHRAULI, |
|
PIO |
President |
President |
DISTRICT FORUM (WEST)
C-BLOCK, COMMUNITY CENTRE, |
|
PIO |
President |
President |
DISTRICT FORUM (NORTH-EAST)
BUNKAR VIHAR COMPLEX (WEAVERS COMPLEX), NAND
NAGRI, |
|
PIO |
President |
President |
DISTRICT FORUM (NORTH-WEST)
CONVENIENT SHOPPING CENTRE, BLOCK-C, POCKET-C,
SHALIMAR BAGH, |
|
PIO |
President |
President |
DISTRICT FORUM (
|
|
PIO |
President |
President |
DISTRICT FORUM (SOUTH-WEST)
LOCAL
SHOPPING CENTRE, SHEIKH SARAI, PHASE-II, |
|
PIO |
President |
President |
DISTRICT FORUM (CENTRAL)
MEZANNINE FLOOR, ISBT, KASHMERE GATE, |
|
PIO |
President |
President |
DISTRICT FORUM (EAST)
CONVENIENT SHOPPING CENTRE, SAINI ENCLAVE, |
|
PIO |
President |
President |
DISTRICT
FORUM (SOUTH- II)
C-22 & 23, UDYOG SADAN, QUTUB INSTITUTIONAL
AREA, BEHIND QUTUB HOTEL, MEHRAULI, |
XVII.
There are Ten District Consumer
Dispute Redressal Forums situated at various
locations of
S.NO. |
DISTRICT FORUM NO. AND
ADDRESS |
Phone No. Office |
|
DISTRICT FORUM (NORTH)
ROOM NOS. – 2 & 3, OLD CIVIL SUPPLIES BLDG.,
TIS HAZARI, |
TEL:
(OFFICE) 23912675 23969372 |
|
DISTRICT FORUM (SOUTH)
C-22 & 23,
UDYOG SADAN, QUTUB INSTITUTIONAL AREA, BEHIND QUTUB HOTEL, MEHRAULI, |
TEL.:(OFFICE) 26565666
26961433 |
|
DISTRICT FORUM (WEST)
C-BLOCK, COMMUNITY CENTRE, |
TEL.: (OFFICE)
25541281
25505036 |
|
DISTRICT FORUM (NORTH-EAST)
BUNKAR VIHAR COMPLEX (WEAVERS COMPLEX), NAND
NAGRI, |
TEL.: (OFFICE)
22121591
22124114 |
|
DISTRICT FORUM (NORTH-WEST)
CONVENIENT SHOPPING CENTRE, BLOCK-C, POCKET-C,
SHALIMAR BAGH, |
TEL.: (OFFICE)
27494833
27492650 |
|
DISTRICT FORUM (
|
TEL.: (OFFICE)
23389323
|
|
DISTRICT FORUM (SOUTH-WEST)
LOCAL
SHOPPING CENTRE, SHEIKH SARAI, PHASE-II, |
TEL. (OFFICE) 29259612 29259613 |
|
DISTRICT FORUM (CENTRAL)
MEZANNINE FLOOR, ISBT, KASHMERE GATE, |
TE.(OFF). : 23866727 23866728 |
|
DISTRICT FORUM (EAST)
CONVENIENT SHOPPING CENTRE, SAINI ENCLAVE, |
TEL. OFFICE: 22373093 22379588 |
|
DISTRICT FORUM (SOUTH- II)
C-22 & 23, UDYOG SADAN, QUTUB INSTITUTIONAL
AREA, BEHIND QUTUB HOTEL, MEHRAULI, |
TEL(OFFICE): 26533073 26533014 |